Multi-location visibility

Every branch you run, correct everywhere people look for it.

Addresses, opening hours, photos, questions and reviews for all of your locations — managed in one place and published to maps, search and assistants that answer on your behalf.

★★★★★ 4.8 average across review sites ◆ GDPR compliant
Locations9 live
Gdańsk · Wolności 8Mon–Fri 9:00–18:00
Verified
Warszawa · Żelazna 6Hours not published
Needs review
Kyiv · вул. Мрії 19Mon–Fri 9:00–18:00
Verified
Poznań · Inflancka 4Permanently closed
Archived
Золотоноша · Шевченка 25★ 5.0 · 5 reviews
Verified
Demo environment. Mapline is a fictional brand used to test the Vinci support widget against a real location dataset. The assistant in the bottom-right corner reads live data.

Trusted by multi-location teams in retail, hospitality and fuel

NORTHLINEVela FoodsORBIT Kettle&CoMERIDIANPraxis
Platform

One record per location. Everywhere it needs to appear.

Listing data drifts the moment it is entered twice. Mapline keeps a single source of truth and pushes it outward, then tells you when reality disagrees.

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Listing management

Bulk-edit addresses, hours, holiday hours, categories and attributes across every branch, with an approval step before anything is published.

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Local search

Structure each location so it can be found by the queries people actually type near it, not only by your brand name.

✦

Assistant-ready data

Expose hours, media and reviews through an API that a support agent can read at the moment a customer asks — the widget on this page does exactly that.

☺

Reputation

Collect reviews and questions per location, route them to whoever owns that branch, and reply without leaving the dashboard.

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Media

Keep cover, profile and interior photography current per branch, and see which locations have nothing to show.

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Analytics

Impressions, searches, calls and direction requests per location and per period, with the gaps named rather than silently averaged away.

Solutions

Built for estates that change every week

Openings, closures, refits and seasonal hours are the normal state of a large estate.

Retail chainsSeasonal hours and refit closures reflected before customers arrive at a shut door.
Fuel & convenience24-hour sites, forecourt attributes and payment options kept accurate per site.
RestaurantsKitchen hours that differ from door hours, and menus that differ by branch.
PharmaciesDuty rosters and out-of-hours cover published where people search at night.
BankingBranch and ATM records separated, with service availability per location.
HospitalityCheck-in times, amenities and photography kept current across properties.
Why teams move

The four things that go wrong at scale

The same branch, three different addresses Entered once by marketing, once by the franchisee, once by a directory. Mapline makes one of them authoritative.
Hours nobody updated A holiday closure that was never published costs a wasted journey and a one-star review. Missing hours are surfaced, not assumed.
Reviews that reach no one Feedback lands on a listing the branch manager cannot see. Route it to the person who can act on it.
Answers invented under pressure A support agent guessing an opening time is worse than one that says it does not know. Give it the real record instead.
Customers

What operators tell us

“We stopped arguing about whose spreadsheet was right. One record per site, and the branch managers finally trust what customers see.”

MK
Marta K.Head of Retail Ops, 140 stores

“Holiday hours used to be a two-week project. It is now an afternoon, and the exceptions are visible before they bite.”

DP
Dmytro P.Network Manager, fuel retail

“The support assistant reads the same record the dashboard shows, so it answers hours questions without anyone escalating.”

AS
Anna S.Customer Care Lead
Getting started

Live in three steps

ConnectImport your estate from a spreadsheet or an existing listing account. Duplicates are matched, not silently merged.
VerifyResolve conflicts once. Each location ends with one owner and one authoritative record.
PublishPush outward, and let the API answer for you — in search, in maps, and in the support widget on your own site.
FAQ

Common questions

What does the assistant on this page actually read?

Live location data through the API: it resolves the branch, then reads that branch's hours, statistics, photos, customer questions and reviews. It is not answering from a knowledge base, and it is not allowed to invent an address or an opening time.

What happens when the data is missing?

It says so. A location with no published hours produces “I don't have published opening hours for that location”, not a guess and not a fabricated technical fault.

Can it be limited to certain kinds of question?

Yes — per-tool switches decide what the assistant may read, and an escalation policy decides what goes straight to a person. Both are settings, not instructions written into the prompt.

Which languages does it answer in?

The visitor's. The same estate is answered about in English, Polish, Ukrainian and Russian in this demo, and the branch data itself is stored in whatever script the location's owner used.

Is there an API?

Yes. Everything the dashboard shows is readable programmatically, which is what makes an assistant like the one on this page possible.

See it against your own estate

Bring a spreadsheet of your locations and we will show you the conflicts you already have.

Book a demo